Owner Relations Cookie Policy

At Owner Relations, we value your experience and transparency. This Cookie Policy explains how we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

1. PURPOSE

This Standard Operating Procedure is to outline Owner Relations Cookie Policy.

2. INTRODUCTION

This Policy is to be shared with Clients and displayed on Owner Portals.

3. WHAT ARE COOKIES?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. Cookies in themselves do not identify the individual user, just the computer or mobile device you are using via a randomly generated identifying tag. 

4. HOW DOES OWNER RELATIONS/CLIENT USES COOKIES?

To make full use of Owner Portal, your computer, tablet or mobile phone will need to accept Cookies. Owner Relations/Client uses Cookies to give you a better experience. For example, Cookies in the following ways:

  • To provide information that can help us to understand when you log into the portal successfully and what messages you have read.
  • To measure how Owner visitors, use the portal.

5. SEE WHAT TYPES OF COOKIE ARE USED 

The cookies used on Owner Portal have been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide published in April 2012.

  •  CATEGORY 1: STRICTLY NECESSARY COOKIES - These Cookies enable services you have specifically asked for. These Cookies are essential in order to enable you to move around the portal and are accessing the secure website.
  • CATEGORY 2: PERFORMANCE COOKIES - These Cookies collect anonymous information on the pages visited. These Cookies collect information about how Owners/visitors use the portal, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies an Owner/ visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how the portal works.

6. HOW TO MANAGE OR OPT OUT OF COOKIES

If you'd prefer to restrict, block or delete Cookies from Owner Portal, you can use your browser to do this. www.aboutcookies.org gives full details of how to manage Cookies on different types of web browser.

If you decide not to allow Owner Portal as a “trusted site”, please be aware that you will be unable to use the site.