LeadershipMission & Values

With over a decade of experience at Owner Relations and more than 15 years in the hospitality industry, Brian McGeown brings deep expertise and a people-first approach to his role as GM. He’s passionate about building strong partnerships and delivering exceptional service, ensuring every client feels valued and supported.

Outside of work, Brian is an outdoor enthusiast who enjoys skiing, hiking, and kayaking. He’s also a loyal sports fan, proudly supporting Coventry City FC and the Vancouver Canucks.

Jose Antonio Pereira serves as the Director of Technology at Owner Relations, where he has played a pivotal role in shaping the company’s technical direction for over a decade. With more than 20 years of industry experience, Jose combines deep technical knowledge with a strong background in team leadership and strategic development.

In his current role, he oversees the entire development department, ensuring that every product continues to evolve in step with client needs and the company’s broader growth objectives. Jose is known for fostering innovation, mentoring cross-functional teams, and promoting an environment that values both technical excellence and collaborative problem-solving.

Outside of work, Jose is a dedicated family man who enjoys spending time with his children and playing soccer.

With more than a decade of experience at Owner Relations, Jill McLean brings deep system expertise and a strong commitment to service excellence. She leads both our Customer Support and Configuration teams, combining technical insight with a relationship‑driven approach to ensure every client feels supported, understood, and valued.

Jill has been instrumental in helping develop the software that powers the Owner Relations platform, contributing to solutions that support a wide range of user needs and complex operational models. Her ability to translate real‑world challenges into thoughtful, effective configurations has made her a trusted partner across teams and with clients alike.

Outside of work, Jill enjoys spending quality time with her family.

Jessica brings over a decade of experience in hospitality and customer service to her role at Owner Relations. With seven years in the timeshare hotel industry, she has developed a strong understanding of both client and owner needs.

Since joining Owner Relations four years ago, Jessica has played a key role in providing hands-on training and support—both onsite and remotely. She helps clients and internal teams navigate Owner Relations systems with clarity and confidence, and is known for her practical approach and reliability.

Outside of work, Jessica enjoys exploring the Sea to Sky region of British Columbia. Whether sea kayaking, ski touring, mountain biking, hiking, or camping, she finds balance and inspiration in the outdoors—values that carry through to her work: adaptability, persistence, and a love of learning.

With over 5 years of experience in Account Management across the hospitality and design industries, Danny brings a wealth of knowledge to this role.

Danny’s proactive approach to account management ensures seamless communication between stakeholders and delivers tailored solutions that enhance operational efficiency. With a keen eye for detail and a commitment to client success, he plays a key role in strengthening trust and transparency across the owner relations ecosystem.

Outside of work, Danny spends his time making the most of living in the coastal mountains of British Columbia, enjoying the world class trail running and skiing on offer.

Dom Gavan is an experienced sales leader with a career across high‑growth SaaS businesses in the UK, Australia, and New Zealand. Known for his client‑first mindset, he forges strong relationships and helps teams achieve strong, lasting results. Now based in Canada, Dom brings together his SaaS, operations, and hospitality experience to drive results with energy while keeping clients at the heart of every decision.

Taylor brings over five years of experience in the SaaS industry, with a background spanning partner success, product development, vendor management, and customer support.

Leading the Onboarding Team at Owner Relations, Taylor is driven to ensuring his team delivers exceptional value to OR’s newest partners. He enjoys collaborating across departments, challenging the status quo, and continuously striving for incremental improvements and innovation.

Outside of work, Taylor takes full advantage of the outdoor activities the Pacific Northwest has to offer, including skiing, mountain biking, and sea-kayaking. He is also an avid player and fan of ice hockey, baseball, and golf.

James Miller specializes in managing complex, multifaceted development projects with precision and purpose. With two years of experience in the company, James brings a detail-oriented mindset and a deep technical perspective to every project, ensuring that client goals are met with clarity, efficiency, and excellence.

His ability to translate technical challenges into streamlined solutions makes him a trusted partner for delivering results that align with client expectations and business objectives.

Outside of work, James seeks adventure in the mountains of British Columbia—backcountry skiing in the winter, hiking in the summer, and mountain biking year-round.

James Ayr combines five years in the hospitality industry and five years as a Business Analyst where he developed a strong foundation in systems thinking and a customer focused approach.

As Integration Manager, James brings that analytical mindset and industry experience into his daily work, driving forward initiatives that enhance Owner Relations and streamline experiences for our Clients and their requirements. He works closely with technical teams and business stakeholders to ensure that every integration not only meets operational needs but also aligns with long-term strategic goals.

Like most locals, James bikes and skis whenever he can, bringing that same energy and flow into his work. 

MJ brings two decades of tech industry experience, with expertise spanning software development, test automation, team leadership, and project delivery. As Product & Release Manager, MJ supports the Director of Technology by helping ensure planned development work in each Sprint progresses on schedule. He contributes to feature development, release planning, and the preparation of Release Notes, helping teams stay coordinated and focused on shared goals.

Outside of work, MJ enjoys drawing, making music with his children, and hitting the slopes or skateparks, bringing creativity and energy into both work and life.

Frank is a Canadian Entrepreneur and founder of Owner Relations Technology. With over 30 years of hospitality experience, he is passionate about training clients and developing technology to enhance services and communication between property managers and the homeowners they serve.

When not assisting clients or planning new technology, Frank enjoys Skiing, Snowboarding, Mountain Biking, and golf. 

Michael Warne is the Vice President of Infrastructure Engineering and a founding partner of OwnerRelations, where he has been central to shaping the company’s vision, technology foundation, and long‑term growth. From the earliest stages of the company, Michael played a defining role in building the core infrastructure, establishing engineering standards, and guiding OwnerRelations from concept to a scalable, resilient platform trusted by its partners.

Beyond his work at OwnerRelations, Michael is an avid mountain biker who enjoys exploring local trails and pushing his limits outdoors. He also has a passion for continuous learning, technology innovation, and building communities that blend technical excellence with a strong sense of collaboration.